Custom Domains

To point your domain at the Easel TV Platform you’ll need to update the DNS (Domain Name Service) records for your domain via your domain name provider. If you don’t already have a domain you’ll need to register one with a domain name provider first such as Google Domains. When you’re ready for your domain to point at our platform follow the steps below. Please note that this process depends on your domain name provider and can take up to 48 hours to roll out globally.

Request Verification

Let us know the domain you would like to use and we’ll get back to you with a list of name servers to use in order to complete the following steps.

Determine your Domain Type

Depending whether the domain you’re using is a primary domain or a subdomain, you’ll need to follow different steps below. An example of a primary domain is google.com and examples of subdomains are www.google.com and video.google.com.

Primary Domain

Update your Name Servers

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WARNING: Please note that if you have previously validated any other services against your domain or use your domain for mail these settings will be lost! Please let us know if this is the case so we can transfer any records across to minimise disruption.

Follow the instructions from your DNS provider for updating your name servers with those provided earlier. Here are some links for how to do this on some popular DNS providers:

• 123-reg
• GoDaddy
• Google

Subdomain

Determine your Subdomain Prefix

Your domain prefix is your domain without your primary domain. The domain prefix for www.google.com and video.google.com would be ‘www’ and 'video’ respectively.

Add NS Records to your Subdomain

Follow the instructions from your DNS provider for adding DNS records. The type of the record is ‘NS’ the name is your subdomain prefix and the values are those provided earlier. The TTL field can be left as the default or set to 1 hour. Here are some links for how to do this on some popular DNS providers:

• GoDaddy
• Google